What this fixes
Salon calendars get difficult when each stylist has a different schedule and customers ask through several channels. The workflow should reduce manual confirmation work while keeping staff in control of exceptions.
- Customers request slots through chats, calls, and social messages.
- Stylist availability changes are not reflected in every booking channel.
- Deposits and preparation reminders are handled manually.
- Cancelled or rescheduled appointments are not tracked for follow up.