What this fixes
Coaches often juggle intro calls, client sessions, program calls, intake notes, and package balances. The workflow should make the next session clear while keeping coaching judgment and client context manual.
- Intro calls and client sessions share one calendar but need different follow ups.
- Session reminders are sent manually or missed during busy weeks.
- Intake forms and notes are separated from the booking record.
- Package balances or remaining sessions are updated late.